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Elmhurst Memorial Healthcare Second Hospital In Illinois to Receive Prestigious Planetree Award

News Release

For Immediate Release on September 17, 2012

 Contact:     Shauna Schuda, Public Relations Specialist
(630) 993-5604   l?

Elmhurst Memorial Healthcare Second Hospital In Illinois to Receive Prestigious Planetree Award

 ELMHURST, IL – Elmhurst Memorial Healthcare has been formally designated by Planetree, Inc. as a “Planetree Designated Patient-Centered healthcare organization.”  This designation recognizes Elmhurst Memorial’s achievement and innovation in the delivery of patient-centered care.  Elmhurst Memorial is the second acute care hospital in Illinois and one of only 19 worldwide to receive the Patient-Centered Designation since the program’s launch in 2007.

  “Elmhurst Memorial Hospital was designed from the ground up with the Planetree philosophy in mind. From the soothing water features to the private, hotel-like patient suites, this Hospital is a uniquely warm and comfortable place for all who enter its doors,” said Peter Daniels, President and CEO of Elmhurst Memorial Healthcare. “However, it is our employees, physicians and volunteers within our organization that have adopted the Planetree philosophy of compassionate, patient-centered care that we hold most valuable.”

 Before a healthcare organization can achieve Planetree designation, it must meet a rigorous set of criteria that patients, family members and healthcare professionals have indicated as elements that matter the most when it comes to their healthcare experience.  Those who are able to meet all the criteria have successfully achieved the highest standard in patient-centered care. 

 “Guided by these core components of a patient-centered culture, over the past 5 years, we have implemented a substantial number of initiatives and practices designed to enhance both the patient and staff experience,” said Joanne Muzzy, Director of Patient Advocacy and Planetree at Elmhurst Memorial Healthcare.   

 More than 60 specific criteria address components of a patient-centered healthcare experience, including patient-provider interactions, access to information, family involvement, the physical environment, food and nutrition, spirituality, arts and entertainment, and integrative therapies.  In addition, the criteria focus on how the hospital is supporting its staff, opportunities for staff, patients and families to have a voice in the way care is delivered, and the ways that the hospital is reaching beyond its walls to care for its community.

 “The Planetree Designation is the only award that recognizes excellence in person-centeredness across the continuum of care,” said Susan Frampton, President of Planetree, Inc., an international not-for-profit organization that has been at the forefront of the movement to transform healthcare from the perspective of the patient for more than 30 years. “The designation signals to healthcare consumers that Elmhurst Memorial is a hospital where providers partner with patients and families, and where patient comfort, dignity, empowerment and well-being are prioritized with providing top-quality clinical care.”

 All designation determinations are made by an independent committee of healthcare experts and CEOs from previously designated hospitals. 


About Elmhurst Memorial Healthcare

Founded in 1926, Elmhurst Memorial Hospital today is Elmhurst Memorial Healthcare, a comprehensive health system with multiple locations and services designed to enhance the health of the communities and customers we serve. In June 2011, Elmhurst Memorial Healthcare opened a new, state-of-the-art acute care hospital. With 259 private patient rooms, a modern emergency department and technologically advanced surgical suites, Elmhurst Memorial Hospital incorporates the latest trends in healthcare facility design and is home to some of the area’s most advanced technology. For more information about Elmhurst Memorial Healthcare, please call CareMatch, our physician referral line, at (331) 221-2273, or visit our website at

About Planetree

Founded in 1978 by a patient in San Francisco, today Planetree is an internationally recognized leader in the growing movement to transform the health care experience by considering health care facilities, processes and protocols from the perspective of the patient. In diverse healthcare settings throughout the United States, Canada, Latin America and Europe, Planetree is demonstrating that patient-centered care is not only an empowering philosophy, but a viable, vital, and cost-effective model of care. Today, the Planetree membership network is a global community of more than 250 acute care hospitals, continuing care facilities, outpatient clinics, and consumer health libraries.  The Planetree model is implemented in a variety of settings, ranging from 25-bed critical access hospitals to large urban medical centers with more than 2,000 beds.

Elmhurst Memorial Healthcare Network

This site is part of the Elmhurst Memorial Healthcare network of Web sites, which covers a variety of topics using the same philosophy: When it comes to medical care, we know that you have a lot of options. And we want you to know that you're more than a patient to us. You're an individual. We would appreciate the opportunity to provide you with state-of-the-art medical care and down-to-earth, personalized attention.

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